Information We Collect
Depending on how you use Stars Hex Puzzle, we may collect information directly from you and automatically from your device.
This may include:
- Device and technical information such as device model, operating system version, app version, language settings, IP address, and anonymous device identifiers.
- Gameplay and usage data such as session duration, level progress, feature usage, in-game interactions, crash logs, and performance diagnostics.
- Support information you choose to send us, including your name, email address, screenshots, and the content of your inquiry.
How We Use Information
We use the information we collect to operate and support Stars Hex Puzzle in a responsible and efficient way.
Examples of these uses include:
- Providing core gameplay features and maintaining app stability.
- Monitoring performance, diagnosing crashes, and improving game balance and user experience.
- Responding to support requests, bug reports, and feedback submitted by players.
- Detecting fraud, abuse, unauthorized activity, or technical issues affecting the game or our services.
- Meeting legal obligations and enforcing our policies when necessary.
Third-Party Services
Stars Hex Puzzle may rely on third-party tools and service providers to help us distribute, analyze, secure, and improve the game.
These providers may collect or process information according to their own privacy notices and terms.
Common service categories may include:
- Google Play Services for distribution, updates, and platform-level functionality.
- Analytics services such as Firebase Analytics to understand aggregate usage patterns.
- Crash and diagnostics services such as Firebase Crashlytics to identify errors and improve reliability.
- Advertising or monetization services such as Google AdMob, if enabled in a future release.
Data Retention
We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the game, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods may vary depending on the type of data, how the game is configured, and the requirements of our service providers.
Children's Privacy
Stars Hex Puzzle is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can review the situation and take appropriate action.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure.
No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have rights regarding access to, correction of, deletion of, or restriction of information associated with you.
You may also be able to:
- Adjust permissions through your device or Android settings.
- Control certain analytics or advertising preferences through platform-level settings where available.
- Contact us to request access, correction, or deletion of information you have provided directly to us.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the game, legal requirements, or our data practices.
When we make material changes, we will update the Last Updated date on this page and may provide additional notice where required.
Contact Us
If you have questions, concerns, or privacy-related requests about Stars Hex Puzzle, you can contact Stars Developer using the details below.
Abdallians Society, Near Johar Town, Lahore, Punjab, Pakistan